Comments in E-mails from Small Charities Which Have Been Supported by Small Charity Support in the last year.


27 November

Firstly I'd like to say thanks you as I am finding your website extremely useful.
We are a newly formed charity and still finding our feet on how to run a professional ship.
I have found your link to the sample policies very helpful.


26 November

Many thanks for this good advice.


26 November

Your advice and pointers are wonderful - thank you so much for going through the query and breaking it down like that - much appreciated.
Mission drift has always been a worry for me and the Trustees so it was the first question we asked ourselves.
Your point about keeping any stipulations concise and outcome focussed is great advice and thank you again.


25 November

I think you hit the nail on the head, so I will go with your No. 2 solution.


6 November 2019

I had my call with Brian today and I just want to say how amazing it was.   I learnt so much and my query was sorted.


5 November 2019

Very helpful.  I shall follow your advice.


2 November 2019

Wow, that was quick.  Thank you.


29 October 2019

Just wanted to let you know that having read all your advice I made the application for [...] to be a registered charity and we heard yesterday that the application had been accepted.   So thank you again for all your advice, was really helpful as hope that now we can get on with the fundraising and make a small difference.


27 October 2019

Thank you so much for this – it is incredibly helpful.   I forwarded this on to our Chair and having had a discussion her view is that what you are suggesting is in fact a non brainer and we will now be discussing later with all the Directors.


10 October 2019

Thank you very much for your great support indeed.


30 September 2019

Just wanted to say Thank you for your website and leaflet information.


26 September 2019

A big thankyou for your very full and informative response and I will as you rightly say heed your wise words when we are in discussions.


14 August 2019

Thank you so much for this reply, what a lovely detailed response.


1 August 2019

That's all incredibly helpful as usual.


26 July 2019

Thank you so much, this is exactly the type of advice a new charity needs, highlighting issues and showing possible practical ways out.
I sought your advice exactly because I sensed a lot of issues.
We want to do the right thing right.    You have to start from something.


25 July 2019

Once again very many thanks for your extensive replies


22 July 2019

I just wanted to say thank you for offering a fabulous resource.
I came across you website, it was so useful in helping me to develop my own policies and strategies.


18 July 2019

Wow, thank you for such a comprehensive reply!   Very helpful indeed!   Your time is very much appreciated.


26 June 2019

Just a line to say thank you for your very useful website and the downloadable documents.
You have saved me loads of time and research.


25 June 2019

Thank you so much for your email, it was great to meet you on advice day and thank you so much for giving up your time to support small charities like ours, I learn't a huge amount and left feeling inspired with ways I can make what we do work better,

Thank you so much for taking our conversation further and for putting this workbook together, it looks like exactly the kind of simple, straightforward thing we need to help us keep on top of everything and that everyone can refer to so we all know where we are up to - thank you so much (being able to filter by late/completed etc. in the final column is brilliant)!


14 June 2019

Many thanks for this advice.   I'll follow it up.


13 June 2019

Thank you so much!   This is all really really helpful.   Right I will get cracking on with it.


26 May 2019

We are looking at your spreadsheet and will almost certainly take it forward for use in our accounts.   Thank you for providing it.


24 May 2019

Thanks for yesterday's conversation.   It was enlightening to hear the complexity of the 'members' issues.   No doubt most charities are assuming there is clarity where there is not but just getting on with doing their own thing.


24 May 2019

Thank you so much for coming all the way over yesterday. I appreciate this, and understand why it was important for us to have a face to face meeting in order for you to be confident you are going to be able to sign off our accounts and practices.   I have gained infinitely in my understanding of our duties as Trustees and of some of the essentials in accounting practices and production of reports and annual accounts.


16 May 2019

Thanks so much for that!   I've just skimmed it so far but it looks very thorough & comprehensive.   Will let you know if there's anything else.


30 April 2019

Thank you for your extremely comprehensive reply.   I am somewhat amazed and very grateful for the time and effort you have put in to send me a reply that is specific to my needs rather than pointing me to other docs etc.   That is very impressive!   I appreciate that you are not a lawyer but you have given me some very practical steps to take which I will follow.


14 March 2019

Thanks so much for your time and your help.
It feels like a bit of a life-line in a big stormy sea!!
1 March 2019

The pro forma policies from your website are an absolute Godsend - and that’s an understatement !

17 February 2019

That’s is fabulous thank you so much!
Wasn’t expecting a reply on a Sunday - kudos to you!
Your budget section is really helpful and I am planning on using all the tools eventually - it is hard to know exactly what detail is needed for registration but I am going to give it my best shot!


15 February 2019

Thanks again for all your help, really makes a difference to have an expert in your corner when battling a big bureaucracy like the CC !

1 February 2019

Thank you so much for your e-mail.   You have given me lots of things to consider and your advice is greatly appreciated.

30 November 2018

I just wanna say thank you so much for the free guide on your web page "Small Charity Support".

I am an artisan electrician in Africa.   Me and my fellow workmates decided to start a small charitable organisation which would assist in hospitals mostly by rendering our skills and also doing fundraising activities which will enable us to help the needy.

We realized that to run this thing, we need to have a good structure and governing documents as well as technical know how.   With the help we found on your page, we now have a good guide and we now know what is needed. we have agreed to have our policies and other governing document and as well register the organisation to {the} government.


21 November 2018

I was astonished to receive such a full and detailed and thoroughly researched reply.   I had imagined you would be sending me extracts from questions you routinely asked from charities.


20 November 2018

Many thanks for  your most useful response.   You have given me great advice for which I am most grateful.


1 November 2018

Just to let you know that the Charity Commission were happy with the response to their queries and they have registered us as a charity.  Thanks again for all your help, it was very much appreciated