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Small Charity Support was first established in 2011 and subsequently registered as a CIO {Charitable Incorpoated Organisation, 1161963} in 2015. Its charitable objects are "The promotion of the voluntary sector for the benefit of the public by providing management, governance and other support to small charities and voluntary organisations."
In practice, Small Charity Support's mission is to help the many "ordinary" volunteer trustees of small charities who are struggling to cope with unnecessarily complex and jargon-laden official guidelines and bureaucractic regulations.
They struggle because most of the guidelines and regulations are tailored primarily for the tiny minority (<10%) of "larger" charities with "above average" annual incomes and run by teams of paid professional administrators.
Small Charity Support instead pragmatically defines "small" charities as ""primarily run 'hands-on' by their un-paid non-accountant trustees and other volunteers in their spare time - usually with minimal or no paid professional administrative and/or financial support staff"" - ie: the vast (75%) majority of charities which, typically, have annual incomes of less than £100,000 and meet round one of the trustee's coffee table rather than the charity's Boardroom.
Small Charity Support focuses exclusively on the needs of such small charities by:
- leaving out material which is not relevant to small charities;
- eliminating unnecessary jargon;
- explaining how to run a charity in "everyday English";
- showing how to manage small charity finances in a "common sense" way;
- helping trustees to manage common day-to-day problems in small charities;
- not charging commercial fees (in fact, most of the support is provided free).
Support for small charities
is provided in the following ways ways
Guidance Leaflets
Small Charity Support produces numerous (more than 40 at the last count) free-to-download-and-use guidance leaflets covering most of the issues encountered by the trustees of small charities.
The leaflets cover:
- The Responsibilities & Roles of small charity trustees
- Managing Trustees' (and other) meetings
- Programme/Business Planning
- Managing the Money Made Easy
- Example Policies & Procedures;
- Starting a Small Charity;
- Quiz Scoreboard (not a leaflet - just a bit of fun !).
HelpLine
Small Charity Support understands that all charities are unique. So it recognises that Guidance Leaflets alone can't cover all the issues & problems that will arise. Some issues will require "talking things through" to identify an appropriate solution.
Unfortunately Small Charity Support isn't able to provide an "any time" direct dial-in access" HelpLine. But where its Guidance Leaflets are insufficient to assist with a particular issue, Small Charity Support can also provide support through direct 1-1 communication, eg. via:
e-mail(s) ; telephone call(s) ; On-Line
If, having looked through Small Charity Support's guidance leaflets you have been unable to find the help you need, you are welcome to contact us to see what further help we might be able to provide.
To request HelpLine support, send an e-mail to:
or call us and leave a message on: with a brief outline of what help you are looking for.
All requests for HelpLine support are treated as confidential.
But DON'T include any personal details or comments which might be regarded as "confidential" or "sensitive".
Mentoring
Some of the problems encountered by small charities (and many other organisations) are wider that can be dealt with by a simple exchange of e-mails or telephone/Skype conversations.
They can be particularly difficult and worrying when the Trustees are unable to pin down exactly what the problem is. Or worse, the "elephant in the room" problems where the Trustees find themselves unable to discuss the issue freely amongst themselves, or even refuse to admit that there is a problem.
In such situations some more extended support may be appropriate - Mentoring (or "Consultancy", as it is usually called in the commercial sector).
But don’t worry - despite the poor reputation of "consultancy" in some quarters, good mentoring/consultancy DOESN'T invariably mean someone coming with a load of clever, but totally impracticable, ideas and then walking off leaving you even more confused than you were before they started.
Good mentoring means someone with appropriate experience sitting down with one, or more, of your Trustees, talking through the issues with you and using his/her experience to help YOU find the best solutions - ie: solutions which work for YOU - to your problems. Typically, this can involve several meetings over a period of several weeks or even months.
Small Charity Support’s Principal Trustee has many years of experience in mentoring in all kinds of situations, charity & public sector, national & international, which he can bring to your situation.
Although it is possible for a small charity to request mentoring support by direct e-mail (to
Training
Small Charity Support can organise and run bespoke workshops,study days or courses on various areas of organisational management and development.
Small Charity Support recognises that many participants in training events already have considerable knowledge and experience of their own. So we specialise in “learn and contribute” courses/workshops (sometimes known as the “adult learning model”) where participants work in teams and are encouraged to contribute/share the knowledge they already have (there’s nothing like sharing one’s knowledge with others to improve one’s own understanding) whilst learning new ideas from others under the expert guidance of the course leader.
For more information on the Adult Learning Model see websites like
https://elearningindustry.com/the-adult-learning-theory-andragogy-of-malcolm-knowles
or just Google “Adult Learning Model".
To request Training support, send an e-mail to:
with a brief outline of what help you are looking for.
"Doing what is says on the tin"
Like all charities, small as well as large, Small Charity Support produces for the public record a Trustees' Annual Report of its activities and achievements in pursuit of its charitable objects. Since Small Charity Support was registered as a CIO (Charitable Incorporated Organisation) they can be found and downloaded from the Charity Commission's public Register of Charities. But, for convenience, the Annual Reports can also be downloaded by clicking on the links below.
FYE-2016 FYE-2017 FYE-2018 FYE-2019 FYE-2020 FYE-2021 FYE-2022 FYE-2023 FYE-2024
What does it cost ?
The good news is that it generally costs very little.
That’s because Small Charity Support is itself a small, not-for-profit charity run by volunteers.
There are no expensive salaries or professional fees to pay - we only have to cover out-of-pocket expenses (eg: the cost of travel or printing reports) and our core administration costs.
So you won’t be needing barrow-fulls of money.
And if you’re really short of cash (for example, if you’re a new charity or voluntary organisation that is just starting up, or an existing organisation that needs help because it has “fallen on hard times”) Small Charity Support may even be able to cover part of those out-of-pocket expenses itself.
So don’t worry.
We’ll always give you an estimate of what the out-of-pocket expenses are likely to be before you commit to anything.
And we’ll always give you plenty of warning if it looks as if that initial estimate might be exceeded.
It might be feared that the fact that Small Charity Support's resources are low-cost or free automatically mean that they are of poor quality for those who can't afford better?
But only if you are a neo-liberal economist who believes that the cost of something is the only measure of its value !
What have other users said ?
The "Users' Feedback" webpage holds recent unsolicited comments from other small charities which have used Small Charity Support's materials and services.
Feel you’d like some help ?.......
Why not contact us at:
or call us on and leave us a message
with a brief description of what you want help with?
All enquiries are handled in complete confidentiality
(but, obviously, don't include any sensistive/personal information in your enquiry).
There’s no obligation,
and we’ll be glad to see what we can do for you.
Donating
Small Charity Support doesn't charge for its services.
But, of course, if you felt that you wanted to contribute to the work of Small Charity Support we do invite users of our services who are happy with the help they have received to make an appropriate donation if they are able. - a bit like a tip for good service at a restaurant, really.
That allows us to keep our overheads covered and to help out those who really do need it.
Donating is safe and easy on-line through the Charities Aid Foundation (CAF):
https://www.cafonline.org/system/charity-search-results
In the search box enter Small Charity Support's charity registration number, 1161963.
Check that the search finds Small Charity Support and then follow the on-line instructions from there.
And if you are able to increase your donation by 25% without any cost to you by Gift Aid, then even better.
THANK YOU.